Setting up an ActiveCampaign Thermometer

Once logged in to Customer Thermometer head to Thermometers > Add new Thermometer > Marketing > Select ActiveCampaign

This will then open up your Thermometer Builder where you can create your survey and thank you pages.

The Question

This section of the builder is where you can choose the design of your survey including naming your Thermometer, adding your question and selecting your survey icons or uploading your own bespoke icons. The below video will demo all the customization which can be achieved in this section.

Connect your survey

In order for identifiable data about your recipients and senders to display within your reporting area, you first need to capture it. This would be done at the point that the email is sent, by including merge fields/variables from Active Campaign within the Thermometer code.

The most common Active Campaign variables are shown below for you, however, you can add more if you wish.

These variables will capture the corresponding pieces of identifiable data from ActiveCampaign and present them alongside the recipient's feedback rating within your reporting.

Response options

In your Connect your survey area, you have additional response options. Here you can choose whether to enable a lockout and set your email alert notifications.