---
title: Collecting identifiable data via Email Thermometers
description: Capture recipient data in survey responses by uploading or manually adding custom fields before sending Blasts.
---
[Skip to content](https://support.customerthermometer.com/knowledge/collecting-identifiable-data-via-email-thermometers#main-content)
English
Show submenu for translations
[Contact the Ministry of Magic](https://support.customerthermometer.com/knowledge/kb-tickets/new)
[](https://www.customerthermometer.com/)
- [App link](https://app.customerthermometer.com/)
- [Survey tips & advice](https://www.customerthermometer.com/resources/how-to-embed-customer-thermometer-into-your-business/)
- [System status](https://status.customerthermometer.com/)
Open main navigation
Close main navigation
- [App link](https://app.customerthermometer.com/)
- [Survey tips & advice](https://www.customerthermometer.com/resources/how-to-embed-customer-thermometer-into-your-business/)
- [System status](https://status.customerthermometer.com/)
- English
Show submenu for translations
- [Contact the Ministry of Magic](https://support.customerthermometer.com/knowledge/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Brilliant help, moments away.](https://support.customerthermometer.com/knowledge)
2. [Email Thermometers](https://support.customerthermometer.com/knowledge/email-thermometers)
3. [Custom fields & data](https://support.customerthermometer.com/knowledge/email-thermometers#custom-fields-data)
August 10, 2025
# Collecting identifiable data via Email Thermometers
If you'd like identifiable data about the recipient captured next to your Blast feedback responses you'll need to ensure the data points are included within your list when it's uploaded. You can also enter data points manually if needed too before the Blast is sent.
The two examples below showing both methods with custom 2 representing the account manager’s name. Custom 3 is the account manager’s email address.
### **Via CSV**
You can download a CSV sample from your new lists section within your account.
### **Manually insert**
The data included within these custom fields will then show next to the feedback responses within your reporting allowing you to create more concise reports.
- [Integrations](https://support.customerthermometer.com/knowledge/integrations#main-content)
- [Don't see your integration? Use our Universal Thermometer](https://support.customerthermometer.com/knowledge/integrations#dont-see-your-integration-use-our-universal-thermometer)
- [Accelo](https://support.customerthermometer.com/knowledge/integrations#accelo)
- [ActiveCampaign](https://support.customerthermometer.com/knowledge/integrations#activecampaign)
- [Administrate](https://support.customerthermometer.com/knowledge/integrations#administrate)
- [Appboy](https://support.customerthermometer.com/knowledge/integrations#appboy)
- [Atera](https://support.customerthermometer.com/knowledge/integrations#atera)
- [AutoTask](https://support.customerthermometer.com/knowledge/integrations#autotask)
- [Aweber](https://support.customerthermometer.com/knowledge/integrations#aweber)
- [BetterCloud](https://support.customerthermometer.com/knowledge/integrations#bettercloud)
- [Braze](https://support.customerthermometer.com/knowledge/integrations#braze)
- [BrightGauge](https://support.customerthermometer.com/knowledge/integrations#brightgauge)
- [CodeTwo](https://support.customerthermometer.com/knowledge/integrations#codetwo)
- [ConnectWise](https://support.customerthermometer.com/knowledge/integrations#connectwise)
- [ConstantContact](https://support.customerthermometer.com/knowledge/integrations#constantcontact)
- [Exclaimer](https://support.customerthermometer.com/knowledge/integrations#exclaimer)
- [Freshdesk](https://support.customerthermometer.com/knowledge/integrations#freshdesk)
- [GetResponse](https://support.customerthermometer.com/knowledge/integrations#getresponse)
- [Gorgias](https://support.customerthermometer.com/knowledge/integrations#gorgias)
- [Halo PSA](https://support.customerthermometer.com/knowledge/integrations#halo-psa)
- [HappyFox](https://support.customerthermometer.com/knowledge/integrations#happyfox)
- [Hubspot](https://support.customerthermometer.com/knowledge/integrations#hubspot)
- [Infusionsoft](https://support.customerthermometer.com/knowledge/integrations#infusionsoft)
- [Intercom.io](https://support.customerthermometer.com/knowledge/integrations#intercom-io)
- [Jira](https://support.customerthermometer.com/knowledge/integrations#jira)
- [Kaseya](https://support.customerthermometer.com/knowledge/integrations#kaseya)
- [Kayako](https://support.customerthermometer.com/knowledge/integrations#kayako)
- [Klaviyo](https://support.customerthermometer.com/knowledge/integrations#klaviyo)
- [Kustomer CRM](https://support.customerthermometer.com/knowledge/integrations#kustomer-crm)
- [LanDesk](https://support.customerthermometer.com/knowledge/integrations#landesk)
- [LiveAgent](https://support.customerthermometer.com/knowledge/integrations#liveagent)
- [Mac](https://support.customerthermometer.com/knowledge/integrations#mac)
- [MailChimp](https://support.customerthermometer.com/knowledge/integrations#mailchimp)
- [ManageEngine](https://support.customerthermometer.com/knowledge/integrations#manageengine)
- [Microsoft](https://support.customerthermometer.com/knowledge/integrations#microsoft)
- [N-able](https://support.customerthermometer.com/knowledge/integrations#n-able)
- [NetHelpDesk](https://support.customerthermometer.com/knowledge/integrations#nethelpdesk)
- [NetSuite](https://support.customerthermometer.com/knowledge/integrations#netsuite)
- [Oracle](https://support.customerthermometer.com/knowledge/integrations#oracle)
- [OTRS](https://support.customerthermometer.com/knowledge/integrations#otrs)
- [Pulseway PSA](https://support.customerthermometer.com/knowledge/integrations#pulseway-psa)
- [RegOnline](https://support.customerthermometer.com/knowledge/integrations#regonline)
- [Salesforce](https://support.customerthermometer.com/knowledge/integrations#salesforce)
- [Sendinblue](https://support.customerthermometer.com/knowledge/integrations#sendinblue)
- [ServiceNow](https://support.customerthermometer.com/knowledge/integrations#servicenow)
- [Shopify](https://support.customerthermometer.com/knowledge/integrations#shopify)
- [Sirportly](https://support.customerthermometer.com/knowledge/integrations#sirportly)
- [Slack](https://support.customerthermometer.com/knowledge/integrations#slack)
- [Spiceworks](https://support.customerthermometer.com/knowledge/integrations#spiceworks)
- [Splash](https://support.customerthermometer.com/knowledge/integrations#splash)
- [Syncro MSP](https://support.customerthermometer.com/knowledge/integrations#syncro-msp)
- [Team Support](https://support.customerthermometer.com/knowledge/integrations#team-support)
- [Tigerpaw](https://support.customerthermometer.com/knowledge/integrations#tigerpaw)
- [Vorex](https://support.customerthermometer.com/knowledge/integrations#vorex)
- [Zendesk](https://support.customerthermometer.com/knowledge/integrations#zendesk)
- [Zoho](https://support.customerthermometer.com/knowledge/integrations#zoho)
- [Outlook / Gmail Signatures / Outlook 365 add-in](https://support.customerthermometer.com/knowledge/outlook-gmail-signatures-outlook-365-add-in#main-content)
- [Guides](https://support.customerthermometer.com/knowledge/outlook-gmail-signatures-outlook-365-add-in#guides)
- [Outlook 365 add-in](https://support.customerthermometer.com/knowledge/outlook-gmail-signatures-outlook-365-add-in#outlook-365-add-in)
- [Comparisons](https://support.customerthermometer.com/knowledge/outlook-gmail-signatures-outlook-365-add-in#comparisons)
- [Embedded Thermometers](https://support.customerthermometer.com/knowledge/embedded-thermometers#main-content)
- [Custom fields & data](https://support.customerthermometer.com/knowledge/embedded-thermometers#custom-fields-data)
- [Customization](https://support.customerthermometer.com/knowledge/embedded-thermometers#customization)
- [Email Thermometers](https://support.customerthermometer.com/knowledge/email-thermometers#main-content)
- [Required steps](https://support.customerthermometer.com/knowledge/email-thermometers#required-steps)
- [Custom fields & data](https://support.customerthermometer.com/knowledge/email-thermometers#custom-fields-data)
- [Customization](https://support.customerthermometer.com/knowledge/email-thermometers#customization)
- [Reporting and Alerts](https://support.customerthermometer.com/knowledge/reporting-and-alerts#main-content)
- [Reports](https://support.customerthermometer.com/knowledge/reporting-and-alerts#reports)
- [Response Drivers](https://support.customerthermometer.com/knowledge/reporting-and-alerts#response-drivers)
- [Calculations](https://support.customerthermometer.com/knowledge/reporting-and-alerts#calculations)
- [Alerting](https://support.customerthermometer.com/knowledge/reporting-and-alerts#alerting)
- [Management](https://support.customerthermometer.com/knowledge/reporting-and-alerts#management)
- [Net Promoter Score (NPS)](https://support.customerthermometer.com/knowledge/net-promoter-score-nps)
- [Troubleshooting](https://support.customerthermometer.com/knowledge/troubleshooting#main-content)
- [Reporting Troubleshooting](https://support.customerthermometer.com/knowledge/troubleshooting#reporting-troubleshooting)
- [Duplicate Feedback/Responses Troubleshooting](https://support.customerthermometer.com/knowledge/troubleshooting#duplicate-feedback-responses-troubleshooting)
- [Thermometer Builder Troubleshooting](https://support.customerthermometer.com/knowledge/troubleshooting#thermometer-builder-troubleshooting)
- [Email Thermometer Troubleshooting](https://support.customerthermometer.com/knowledge/troubleshooting#email-thermometer-troubleshooting)
- [Advanced](https://support.customerthermometer.com/knowledge/advanced#main-content)
- [Responses, Duplicates & False Clicks](https://support.customerthermometer.com/knowledge/advanced#responses-duplicates-false-clicks)
- [Outputs & APIs](https://support.customerthermometer.com/knowledge/advanced#outputs-apis)
- [Tablets](https://support.customerthermometer.com/knowledge/advanced#tablets)
- [Customization](https://support.customerthermometer.com/knowledge/advanced#customization)
- [Account Admin](https://support.customerthermometer.com/knowledge/account-admin#main-content)
- [Users & Security](https://support.customerthermometer.com/knowledge/account-admin#users-security)
- [Account Management & Billing](https://support.customerthermometer.com/knowledge/account-admin#account-management-billing)
[](https://www.customerthermometer.com)
Copyright © 2026, Customer Thermometer Technology Ltd - THE customer satisfaction survey