---
title: Blast Breakdown report
description: View and export detailed CSAT, NPS, and response data with Blast Breakdown reports in Customer Thermometer.
---

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August 10, 2025

# Blast Breakdown report

Blast Breakdown shows date, responses, CSAT and NPS results, comment stream, and world map for every survey blast.

For Email Thermometers, each Blast sent has its own Blast Breakdown report.

For Embedded Thermometers, each response recorded will show inside an open-ended Blast Breakdown report, filterable by date range. 

In the Reporting area click the name of your Blast or Thermometer in pink to open up your Blast Breakdown report.

![](https://support.customerthermometer.com/hubfs/Knowledge%20Base%20Import/mceclip0-Aug-04-2025-04-27-46-0486-PM.png)

Data is displayed in multiple formats within the Blast Breakdown so that it can be seen both numerically and volumetrically. It also offers a handy export function to allow further manipulation offline if needed.

You can display metrics by specific or custom date ranges, using the date picker.

**Example report below:**

![](https://support.customerthermometer.com/hubfs/Knowledge%20Base%20Import/Blast_Detail_-_Customer_Thermometer__3_.png)

 

### **Additional tabbed reports and options**

Select a tab for additional options:

![](https://support.customerthermometer.com/hubfs/Knowledge%20Base%20Import/mceclip1-Aug-04-2025-04-28-01-1336-PM.png)

**The Responses tab** lists every survey rating and the response date and time, along with any respondent details you are capturing up to custom 3 as well as comments (if left).

Additional custom field data can be seen by exporting your data.

**The Comments tab **shows any comments for that Blast, a word cloud, comment metrics and allows you the ability to moderate comments if showing publicly via a comments widget.

**The Exports tab** allows you to export response data for that Blast, to CSV for further analysis.

**Bin** is where deleted responses are held for 30 days before being permanently deleted from the account. 

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