Lily Blanchet

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  • Bounced Emails

    This is for Email Thermometers only. There are two ways you can view if and why survey emails have bounced.  1. Blast Report Log into your CT account and head to Reporting > Email Thermometer Blast...

  • Setting up a Freshdesk Thermometer

    The steps below will guide you through the process of embedding a Thermometer into your Freshdesk tickets. Customer Thermometer responses can also be written directly onto the Freshdesk ticket.   ...

  • Setting up a Hubspot Thermometer

    This guide will help you add your survey to your campaign templates. Create your Hubspot Embedded Thermometer Create a new Embedded Thermometer. Choose “Hubspot” from the Embedded Thermometer type...

  • Integrating with Outlook 365

    Overview Our Office 365 Outlook Add-In enables you to add a survey directly into your Outlook signature quickly and easily. What’s more, the recipient and sender details will be automatically captu...

  • Integrating with Outlook 365

    Overview Our Office 365 Outlook Add-In enables you to add a survey directly into your Outlook signature quickly and easily. What’s more, the recipient and sender details will be automatically captu...

  • Email alerts

    You can set up instant email alerts to be sent to recipients of your choice. These can be set up per Thermometer, and you can choose to have them sent to different individuals depending on which co...

  • Don't see your integration? Don't panic!

    Customer Thermometer works as a survey plugin with 40+ different systems and apps. We hear of new systems on an almost daily basis and work hard to ensure customers can use the service, regardless ...

  • Setting up a Microsoft Dynamics Thermometer

    Create your MS Dynamics Embedded Thermometer Create a new Embedded Thermometer. Choose “MS Dynamics” from the Embedded Thermometer type drop-down box. Generate your embed code Click the Generate ...

  • Reporting Ribbon

    Browser Support The ribbon is only available on Microsoft Edge 16+, Mozilla Firefox 70+, Google Chrome 57+, Safari 10.1+ and Opera 44+. The ribbon is not available on Internet Explorer. Overview Th...

  • Integrating with Sendinblue

    Create your Sendinblue Embedded Thermometer Once logged in to Customer Thermometer head to Thermometers > Add new Thermometer > Marketing > Select the HTML option The next step is building your su...