Lily Blanchet

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Activity overview

Latest activity by Lily Blanchet
  • Lily Blanchet created an article,

    Google Reviews

    Unfortunately, it's not possible to post feedback directly into Google Reviews as Google Reviews can only be submitted directly via the Google Reviews page for that business. However, what you can ...

  • Lily Blanchet created an article,

    How do I change the main login/username for my CT account

    If you need to change your main login for your Customer Thermometer account, please contact ministry@customerthermometer.com and let us know the current username and what you'd like it changed to. ...

  • Lily Blanchet created an article,

    Survey Closed

    Why am I seeing a Survey Closed page? If you or your recipients are clicking on your survey icons and receiving a 'Survey Closed' page, do not fear it's most likely 1 of 2 reasons. 1. No responses ...

  • Lily Blanchet created an article,

    Resizing icons

    How to resize your survey icons Currently, this cannot be completed from within your Thermometer Builder. Therefore, you'll need to save the icons to your desktop and resize them using image editin...

  • Lily Blanchet created an article,

    Integrating with Sendinblue

    Once logged in to Customer Thermometer head to Thermometers > Add new Thermometer > Within a helpdesk ticket > Basic HTML  The next step is building your survey. You can follow our steps here if y...

  • Lily Blanchet created an article,

    Zapier & webhooks to trigger Slack alerts with custom field data

    Currently, our Slack integration does not include custom field data, only the rating, comment, Thermometer name and recipient email are included. However, there is a way around this by using Zapier...

  • Lily Blanchet created an article,

    Bounced Emails

    This is for Email Thermometers only. There are two ways you can view if and why survey emails have bounced.  1. Blast Report Log into your CT account and head to Reporting > Email Thermometer Blast...

  • Lily Blanchet created an article,

    Widgets

    Customer Thermometer’s real-time results widgets allow you to publish (anonymous) statistics about your survey responses via internal or external websites. Widget customization options To find your...

  • Lily Blanchet created an article,

    Integrating with Constant Contact

    Create your ConstantContact Embedded Thermometer Once logged in to Customer Thermometer head to Thermometers > Add new Thermometer > Marketing > Select ConstantContact The next step is building yo...

  • Lily Blanchet created an article,

    Saved Reports

    What are Saved Reports? Our Saved Reports tool gives you the ability to save a TempTrack, Leaderboard or Report by Date report within your reporting area.  Where can I find them? Head to Reporting ...