Outlook / Gmail Signatures
- Setting up an Outlook signature Thermometer
- Setting up a Gmail signature Thermometer
- Email Alerts - For Outlook/Gmail integrations
- Identifiable data via Outlook and Gmail Signatures
- Standard Outlook Thermometer Vs. O365 Add-In
- Integrating with O365 add-in
Integrations
Embedded Thermometers
- What is an Embedded Thermometer?
- Thermometer Builder – Creating a new Thermometer
- Collecting identifiable data via Embedded Thermometers
- Creating Thank you pages - Embedded Thermometers
- Bespoke icons
- Custom fields
Email Thermometers
- SPF (Sender Policy Framework)
- I am not receiving test Email Surveys
- What is an Email Thermometer?
- Creating an Email Thermometer template
- Creating Thank You pages for Email Thermometers
- Collecting identifiable data via Email Thermometers
Reporting and Alerts
- Response Rate
- Reporting overview - Main Dashboard
- Reporting area
- Dashboard variances
- Leaderboards
- Changing the name of a Blast report
NetPromoter Score (NPS)
Advanced
- SPF Sender Policy Framework
- API documentation
- Updates and Releases
- Account Health
- Privacy and data protection
- Microsoft Teams
Account Admin: Users, passwords, logins
- How do I see my invoices?
- 2FA : 2 Factor Authorisation
- User Management: Adding users
- How do I change the main login/username for my CT account
- Resetting your Customer Thermometer account password
- Agent View