Our Slack app posts your feedback directly into a Slack channel. You are able to configure which alerts and comments are posted and for what thermometers.
Connecting to your Slack Channel
Within Customer Thermometer, navigate to the drop-down on the right-hand side > Automations > select Configure Slack.
Click the Add to Slack button to authenticate our Slack app with your Slack account.
You’ll then select the relevant channel to which all your notifications will be posted to.
Once your Slack app is setup, you’ll have the option to select on a per thermometer basis, which alerts and comments you receive in your Slack channel.
You can select all alerts, for all thermometers using the toggle tickbox.
As soon as feedback is received, you’ll get an instant notification in your Slack channel.