Warning: This user guide is for our legacy user interface.
Create your NetHelpDesk Embedded Thermometer
Create a new Embedded Thermometer.
Choose “NetHelpDesk” from the Embedded Thermometer type drop down box.
Generate your embed code
Click the Generate embed code button. You will see a window popup.
To capture identifiable data about the recipient and sender etc we use NetHelpDesk's variables within the survey code. Enter your NetHelpDesk variables as shown below. These variables will provide identifiable feedback and dictate which data is captured alongside Customer Thermometer rating. You can add more variables if you wish, click ‘Add more fields’.
Some are prepopulated and you can download this guide to see more advanced fields.
Click the pink “Generate HTML” button.
Copy the HTML generated in the box on the right hand side of the page.
Adding Thermometer icons to NetHelpDesk Templates
Paste the HTML into the relevant NetHelpDesk email template and customize as required.
Your NetHelpDesk integration is now complete.
Final steps
Once you’ve embedded your Thermometer into NetHelpDesk, you’ll need to finalize your landing pages. You can enable a comment field, add your logo, customize the wording, and lots more!
Simply go to ‘Manage Thermometers‘, and click to edit your Thermometer. Our guide to Creating landing pages will take you through the options…and if you’d like some inspiration, take a look at our top tips for beautiful landing pages.
