Create your HappyFox Embedded Thermometer
Create a new Embedded Thermometer.
Choose “HappyFox” from the Embedded Thermometer type drop down box.
Generate your embed code
Click the Generate embed code button. You will see a window popup.
To capture identifiable data about the recipient and sender etc we use HappyFox’s variables within the survey code. Enter your HappyFox variables as shown below. These variables will provide identifiable feedback and dictate which data is captured alongside Customer Thermometer rating. You can add more variables if you wish, click ‘Add more fields’.
We pre-populate a few variables as seen above when you generate your code but additional HappyFox variables for capture can be found within the HappyFox app.
Click the pink “Generate HTML” button and copy the code generated.
Add the Thermometer icons to HappyFox
Inside HappyFox, visit Notifications > Templates:
Edit or create a new Template, which will become the default reply for your agents.
Switch the editor in the new template to HTML source:
Paste in the embed code, copied to your clipboard, earlier. Once pasted, click the HTML source button again, to toggle back to “normal view”. Your Thermometer will appear:
Save your template to finish.
Ensure you switch the default reply template to the one you’ve just created.
Final steps
Once you’ve embedded your Thermometer into HappyFox, you’ll need to finalize your landing pages. You can enable a comment field, add your logo, customize the wording, and lots more!
Simply go to ‘Manage Thermometers‘, and click to edit your Thermometer. Our guide to Creating landing pages will take you through the options…and if you’d like some inspiration, take a look at our top tips for beautiful landing pages.
