Overview
What’s it for?
Report by date allows users to see all data attached to a survey across any timeframe. Response data is collated within the timeframe set and displays it both numerically and visually.
If using this report to look at Email thermometers, (sent on a blast basis repeatedly over time), you can see the temp rating trend graph overtime at the end of the report.
Access Report by Date as shown below:
Select your Thermometer and date range, and click “Generate my report“.
The Responses tab shows response detail for that Blast, with up to 3 custom fields showing per response, alongside any comments left, plus IP address detail.
Additional custom field data can be seen by exporting your data.
Still not sure? See the demo below:
What’s the difference between the metrics?
Temperature rating provides a single number per Blast to benchmark trends.
Happiness factor is the %age happy vs %age disappointed responses.
NPS score, when enabled, provides your Net Promoter Scores.